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Your dashboard

The dashboard is the first page you see after signing in. It gives you a portfolio-wide snapshot: headline counts, financial positions, activity and a map of your sites. Which cards appear depends on the modules your organisation has switched on.

Summary cards

The top row shows headline counts for your whole organisation. Every card is clickable — click it (or focus it with the keyboard and press Enter) to jump straight to the page behind the number.

CardWhat it showsWhere it takes you
Total SitesSites in your portfolioPortfolio › Sites
Total UnitsUnits across all sites (Block Management only)Portfolio › Units
Total ContactsContacts in your address bookContacts
Open TicketsSupport tickets awaiting actionTickets

Financial cards (Block Management)

If your organisation uses Block Management, a second row shows your money position. Amounts are penny-exact and match the pages they link to.

CardWhat it showsWhere it takes you
Outstanding InvoicesOpen debtor invoices awaiting payment, with the overdue countFinancials › Debtors
Outstanding BillsOpen creditor invoices you owe, with the overdue countFinancials › Creditors
Bank BalanceCombined balance across your active bank accounts, with the unreconciled line countFinancials › Bank Accounts
Total ArrearsSum of all active arrears cases, with uninitiated unit countFinancials › Arrears

Issues and work orders (Facilities Management)

If your organisation uses Facilities Management, you also see cards for open and in-progress issues and active and completed work orders. These link to the Issues and Work Orders reports under Reporting.

Charts

Block Management organisations see four charts:

  • Debtors Overview (30 days): invoices raised vs payments received.
  • Creditors Overview (30 days): supplier invoices received vs payments made.
  • Cash Flow: twelve months of income vs expenses.
  • Arrears Aging: outstanding arrears grouped by age (0–30, 31–60, 61–90 and 90+ days).

All organisations see the Tickets Overview donut and the maintenance and compliance summaries. Charts resize with your screen, so they stay inside their cards on smaller displays.

Activity sidebar and map

On the right (or below the main content on smaller screens) you'll find Recent Activity — the latest invoices and tickets — and Upcoming Events. At the bottom of the page, the Portfolio Map plots every site; click a marker and choose View Site to open it.


Related

Last reviewed 8 July 2026.