Exports and backups

Your files are yours. PropLink lets you take them out at any time, in formats your tools can read.

Download a single file

Open the file and click Download. Done.

Download a folder as a ZIP

1. Open the folder.
2. Click Download folder.
3. PropLink builds a ZIP of every file in the folder (and sub-folders if you tick that option).
4. The ZIP downloads when ready.

For folders with thousands of files, the ZIP build runs in the background and PropLink emails you when ready.

Bulk export

For a complete file export of your organisation:

1. Open Settings → Data export → Files.
2. Pick the scope: whole organisation, specific sites, specific date range.
3. Click Request export.
4. PropLink builds the export and emails a link when ready (typically within 24 hours).

The export is structured: top-level folders per site, sub-folders matching PropLink's structure, with a manifest.json describing every file's metadata.

Scheduled backups

If you want a regular external backup of your file store:

1. Open Settings → Data export → Schedules → Add schedule.
2. Pick Files as the data type.
3. Pick a frequency (weekly, monthly).
4. Pick a destination — PropLink generates a fresh download URL each cycle, or pushes to your S3 bucket / Google Drive / Dropbox if you have configured that.
5. Save.

The schedule runs on the day specified. The export covers all changes since the previous run.

Format

Exports preserve the original files unchanged. Metadata (folders, tags, expiry dates, version history) is captured in the manifest. Folders in the export reflect PropLink's folder structure exactly.

Retention after closure

If your organisation closes its PropLink subscription, files are retained in the same way as other data. See Organisations and multi-tenancy for the retention timeline.