All products
Issue fields
| Field | Type | Required | Notes |
|---|---|---|---|
uuid | UUID | Auto | |
title | String | Yes | |
description | Text | No | |
site_uuid | UUID | Yes | |
building_uuid | UUID | No | |
floor_uuid | UUID | No | |
space_uuid | UUID | No | |
category | Enum | Yes | Water leak, lighting fault, fire safety, security, cleanliness, other |
priority | Enum | Yes | Low, Medium, High, Urgent |
reported_by_contact_uuid | UUID | No | Who reported |
reported_by_user_uuid | UUID | No | Who logged it in PropLink |
status | Enum | Auto | Open, Triaged, Assigned, In progress, Resolved, Dismissed |
assignee_user_uuid | UUID | No | Current owner |
linked_ticket_uuid | UUID | No | Originating ticket if any |
resolution | String | No | How it was resolved |
resolved_at | Timestamp | Auto | |
created_at | Timestamp | Auto |
Related
Last reviewed 10 May 2026.