Product modules

PropLink has four product modules: Block Management, Facilities Management, Building Safety and Lettings. Each one is a set of workflows layered on top of the shared data, sites, units, contacts, vendors, files, maintenance, tickets, communications and reporting all sit underneath.

You turn modules on and off from Settings → Modules. A site can sit in more than one module, a mixed-use property might be a Block Management site and a Facilities Management site at the same time.

The four modules

Block Management

For leasehold blocks and freehold estates.

• Lease schedules and apportionment
• Service charge budgets, demands and year-end reconciliation
• Section 20 consultations
• Ground rent
• Debtor invoices and receipts
• Credit notes and overpayments
• Arrears workflows
• Creditor invoices (bills from suppliers)
• Bank reconciliation
• Freeholder income and payouts
• General ledger and double-entry accounting

Block Management is the most mature module, every workflow above is live today. See Block Management.

Facilities Management

For commercial and mixed-use estates, and for the operational side of any portfolio.

• Asset registers
• Spaces and rooms
• Planned maintenance events
• The compliance matrix
• Service agreements with contractors
• FM budgeting (Beta)
• FM-specific reporting

Facilities Management is currently in Beta. The core workflows are live; some sub-features are still settling. See Facilities Management.

Building Safety (HRB)

For high-risk residential buildings under the Building Safety Act 2022.

• HRB site registration with the Building Safety Regulator reference
• Principal Accountable Person assignment
• Golden Thread of information (Coming soon)
• Safety case reports (Coming soon)
• Mandatory occurrence reporting (Coming soon)
• Resident engagement strategy (Coming soon)
• BuildingThread portal access (Coming soon)

Registration is live today. The deeper workflows are documented as Coming soon. See Building Safety.

Lettings

For residential lettings under the Renters Rights Act and earlier housing law.

• Tenancies (Coming soon)
• Rent collection (Coming soon)
• Deposit protection (Coming soon)
• Section 8 and Section 21 notices (Coming soon)
• Property condition and inventories (Coming soon)
• HMO licensing (Coming soon)
• Right to Rent checks (Coming soon)

Lettings is Coming soon in its entirety. See Lettings.

What sits outside the modules

The shared features that every module reads from:

• Properties and structure, estates, sites, buildings, floors, spaces, units.
• Contacts, every person and company the organisation interacts with.
• Vendors and contractors, the supplier side of the address book.
• Maintenance and compliance, events, work orders, issues, service agreements.
• Tickets and issues, the shared support and request system.
• Communications, email, announcements, templates, notifications.
• Files and documents, the document store.
• Reporting, financial and operational reports.
• Workflows and automation, the rules engine for arrears, maintenance and approvals.
• Settings and administration, your account, your organisation, users, financial settings, templates, audit logs, import and export.

This separation is deliberate. It means you can add Facilities Management to an existing Block Management estate without re-entering a single site, contact or vendor.

How a site sits in multiple modules

When you create a site, you tick which products it belongs to. PropLink creates a workspace record per product (BmSite, FmSite, LtSite, HrbSite) that holds product-specific fields, such as the HRB registration reference, without forcing a copy of the site itself.

You can add or remove a product on an existing site at any time from Portfolio → Sites → your site → Edit.