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Invite your team

PropLink can grow with your team. There is no per-user fee and no fixed seat count, add everyone who needs to use the platform.

Every user has a role (what they can do) and an access scope (which sites and entities they can see).

Built-in roles

PropLink ships with a handful of roles you can use without configuring anything.

RoleTypical userWhat they can do
Organisation OwnerThe person who created the organisationEverything. Cannot be deleted.
AdministratorSenior managers, partnersEverything except billing.
ManagerBlock managers, estate directorsRead and write across all sites in their scope. Cannot change organisation settings.
AccountantFinance teamAll financial workflows. Read-only on operational records.
Site ManagerOn-site staffRead and write on their assigned sites only.
Read OnlyAuditors, observersRead-only across their scope.

You can also build your own roles. See Roles and permissions.

Invite someone

    1. Open Settings → Users and access → Invite user.
    2. Enter the person's email address, first name and surname.
    3. Choose a role from the dropdown.
    4. Choose an access scope:
      • All sites, the user sees every site in the organisation.
      • Selected sites, pick the sites they should see. Useful for portfolio teams.
      • By estate, give them every site under one or more estates.
    5. Optionally, add a welcome message that appears in the invitation email.
    6. Click Send invitation.

The user receives an email with a link that is valid for 14 days. When they click it, they go through Accept your invitation.

Resending an invitation

If a user has not accepted within a few days:

    1. Open Settings → Users and access → Pending invitations.
    2. Find the row, click the actions menu and pick Resend.
    3. The invitation is reissued with a fresh 14-day expiry.

Deactivating a user

People leave. To revoke access:

    1. Open Settings → Users and access and find the user.
    2. Click the actions menu and pick Deactivate.
    3. The user is signed out everywhere immediately. Their audit history is preserved.

Deactivated users can be reactivated later from Settings → Users and access → Deactivated users. Permanently deleting a user is not supported, because the audit trail relies on the user record existing.


Related

Last reviewed 10 May 2026.