Connect your first bank account

PropLink keeps a record of every receipt and payment on a bank account. You can have one organisation-wide bank account, one per site, or any mix that fits how you run client money. PropLink does not impose a structure.

There are two ways to add a bank account:

• Manually. You enter the account details. You upload bank statements as CSV files and PropLink helps you reconcile them against the ledger.
• Connected via Open Banking through GoCardless. Transactions arrive in PropLink automatically as your bank posts them. You still confirm matches, but the data entry is gone.

Add a bank account manually

1. Open Financials → Bank accounts → Add bank account.
2. Enter the account name as you want to see it across PropLink, for example Goldcrest Client Account.
3. Enter the sort code and account number. PropLink validates the format but does not yet attempt to verify the account.
4. Enter the IBAN and SWIFT/BIC if you operate internationally. Optional for UK accounts.
5. Choose the account type , Client, Reserve, Operating, Service Charge or Other. This labels the account on dashboards and reports.
6. Choose the currency. Most UK customers leave this as GBP.
7. Choose the scope:
   • Organisation, available to every site.
   • Site, assigned to one site only.
   • Estate, assigned to one estate.
8. Enter an opening balance and the date it relates to. If you are migrating mid-year, this is your last statement's closing balance.
9. Click Create.

The account now appears in Financials → Bank accounts.

Connect a GoCardless Open Banking feed

If your bank is supported by GoCardless Open Banking, you can have PropLink pull transactions automatically.

1. Open Financials → Bank accounts → your account → Connect feed.
2. PropLink redirects you to GoCardless, where you choose your bank and sign in.
3. You authorise PropLink to read transaction data from this account. GoCardless never receives your bank login, the authorisation happens with your bank directly.
4. PropLink confirms the feed is active and pulls the first batch of transactions, usually the last 90 days.

After that, new transactions arrive in PropLink within an hour of posting on your bank statement. They appear under Financials → Bank accounts → account → Bank transactions, ready to reconcile against the ledger.

What you can do once the account exists

• Record receipts from leaseholders against this account.
• Record payments to suppliers from this account.
• Upload a bank statement and reconcile it against the ledger.
• Track the running balance and compare it with your bank's statement at any date.

There is much more in Bank accounts and Bank reconciliation.

Client money rules

UK property management firms holding client money are subject to RICS or Propertymark rules on segregation, reconciliation and reporting. PropLink supports these rules but does not enforce them, your firm is responsible for confirming the account structure complies with the rules you operate under.